The Impact of Total Quality Management (TQM) on Enhancing the Competitive Position of Educational Institutions
The research
topic aims to clarify the role of total quality in creating high-performance
educational institutions that can strengthen their competitive position
compared to other educational institutions, and to highlight the challenges
they face in their educational journey. The research used the descriptive
approach in preparing the theoretical framework, and the analytical approach to
test the study hypotheses by analyzing the related data, after collecting it
from the study community, to arrive at a set of results, including: The use of
total quality in the institution contributes to creating a good competitive
position for the institution, and the institution seeks to achieve its
strategic goals to reach a level of mastery. The research study reached several
recommendations, including: The use of advanced communication devices
contributes to saving time and reducing the cost of educational and
administrative operations and activities in the institution under study.