The Impact of Total Quality Management (TQM) on Enhancing the Competitive Position of Educational Institutions

 Summary:

The research topic aims to clarify the role of total quality in creating high-performance educational institutions that can strengthen their competitive position compared to other educational institutions, and to highlight the challenges they face in their educational journey. The research used the descriptive approach in preparing the theoretical framework, and the analytical approach to test the study hypotheses by analyzing the related data, after collecting it from the study community, to arrive at a set of results, including: The use of total quality in the institution contributes to creating a good competitive position for the institution, and the institution seeks to achieve its strategic goals to reach a level of mastery. The research study reached several recommendations, including: The use of advanced communication devices contributes to saving time and reducing the cost of educational and administrative operations and activities in the institution under study.

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